Shipping

United States 

We offer Free Shipping for 48 Contiguous U.S. states for orders over $40. We use FedEx Ground and Amazon as our shipping providers, please expect 3-5 business days from delivery from the date when you received the shipping confirmation.

Shipping confirmation will be emailed to you in 1-2 business days after you place the order, please be sure to check your spam folder if you do not receive it. For orders placed on non-business days, they will be shipped on the next available business day.

Currently, we are not able to ship to PO Box, APO & FPO addresses.

Hawaii, Alaska, Puerto Rico, and U.S. Territories

Shipping to Hawaii, Alaska, and Puerto Rico is now available but shipping charges will apply. Please contact us at customerservice@katriscat.com for custom order & shipping.

International

Currently, we are still working on international distribution for our feline friends worldwide. For now, if you’re interested to purchase our products to pay the extra shipping fee ship from U.S. to your country, please email to customerservice@katriscat.com and advise shipping address, we’ll provide you the shipping fee & custom order.

Packaging Information

  • For KATRIS Modular Cat Tree Bundle Set, the box dimension is 39” x 26” x 18”, weight is about 67 lbs.
  • For KATRIS Nest (Assembled Bundle), the box dimension is 20” x 20” x 5”, weight is about 5.5 lbs.
  • For KATRIS Nest (Assembly Required), the box dimension is 14” x 13” x 5.5”, weight is about 5 lbs.

HOW PEOPLE BUILD KATRIS

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